A frequent false impression is that the drip prevents water from freezing as a result of it stays in motion when it is working through the pipes. Although this helps, the reality is that at extreme temperatures water can freeze even whereas it is flowing. Chris Babcock started with quality on the side of her desk for 12 years and has accomplished EQIP and IDEAS training as well as IHI training. For the previous 2 years Chris has been in a job totally dedicated to high quality enchancment and efficiency measurement developing the place and rising a quality tradition in CMHA Elgin Middlesex and the MH&A sector. This presentation will review two of CMHA Elgin Middlesex’s high quality enchancment initiatives; Improving Access to Case Management Services and Improving Employee Leadership Trust. A brief background and the results for each project shall be shared adopted by a dialogue on challenges, limitations … Read More